Privacy policy

Personal Data Protection Policy

From the very date of its creation „„KNG LOGISTICS” LTD is symbol of safety, quality service and high standard. Through energy and commitment we achieve the results that the clients of „„KNG LOGISTICS” LTD expect. We strive to exceed the expectations of our clients and this is why the right choice for INTERNATIONAL AND DOMESTIC TRANSPORT, FULL TRUCK LOADS, PARCEL SHIPMENTS, WASTE LOADS, OVERSIZED TRANSPORT, AIR- AND SEA TRANSPORT; TRADE AND INTERMEDIATION WITH INDUSTRIAL GOODS, COSMETICS AND FOODSTUFFS is „KNG LOGISTICS” LTD. We respect the inviolability of the right to privacy, of the business, and our efforts are directed to the protection of the data, we process, which is kept to a minimum and protected to the maximum.

The present Personal Data Protection Policy applies to your personal data, when you visit www.knglogistics.com or use our services through this site and does not apply to any other sites or services, we possess or control. It is applicable to all visitors of our site and is intended to help you understand what kind of personal data we collect, the reasons for such collection and what we do with it.

We would like you to know how we use your information and the manners in which you can exercise your rights.

This Personal Data Protection Policy is intended to inform you of the manner we manage your personal data, what are your rights of privacy and how the law protects you. When you use any of our services and/or register a profile you accept that you have read and understood this Personal Data Protection Policy, as well as our policy for the use of „cookies”.

CONTACT DETAILS

ADMINISTRATOR DETAILS
The company, providing you with services on this website in the capacity of Data Controller is „„KNG LOGISTICS” LTD, UIC: 205119188, with registered office and address of management: city Sofia, municipality Sofia, district Sofia, 11 Kozhuh Planina street, apt. 104, represented by Gerasim Nikolaev Rusanov, email: office@knglogistics.com ; phone: +359 882 347 505

DATA WE COLLECT AND MANNER OF THEIR USE
The personal data is data, which describe or are related to someone in his/her personal capacity. This is data, which can be used to identify a person.
We collect some personal data in order to provide services to all our clients. We process the personal data only on legitimate grounds. We do not sell or disclose your personal data in any manner.

We process the following personal data of individuals for the purpose of achieving the following goals:
Data regarding the client in his/her capacity of individual and/or in the capacity of representative of a legal entity, client of „„KNG LOGISTICS” LTD: full name, personal number, data from the identification document, email address, phone number, correspondence address, permanent address.

Identification details such as names, personal number, data from identification document, permanent address and correspondence address, are necessary for us in order to establish your identity when entering into contract relations for the purpose of providing intermediation services in the sphere our company works in, as described above, as well as for the preparation of the documents necessary in that regard.

We need the email address, phone number mobile phone and address in order to contact you at any point of implementation of the services required for the purpose of their successful and timely completion, as well as to answer any questions or queries you may have.

In case you have granted your express consent and subject to the permissions of your device, if you publish on our Site, we automatically collect and process information about your actual location, including IP address, GPS, Wi-Fi access points and mobile stations.

The personal information is collected at the time when the users register, request information, sign up for events, apply for work or publish opinions through discussion forums or surveys.
When we receive an enquiry from you through any of our contact forms we will use the contact details we were given in order to contact you and to provide the information or assistance you require.

We do not collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or membership of trade unions, as well as data relating to health, sexual life or the human genome.

When we receive an enquiry from a person through any of our contact forms we will use the contact details provided by such person in order to contact him/her and provide the information or assistance he/she requires.

We would like to use your email and your phone number in order to send you information about our services, promotions, discounts and bonuses you can benefit from. We will do so only if you give us your consent to receive such information:
 by email;
 by SMS;
 by phone;
 by all of the above.

Your consent is voluntary and you will be able to use our services regardless of whether you choose to provide or withhold it. Despite that we believe that such information would be useful for you, since it will reflect the development of the services we offer, our newest projects in the sphere of business which „„KNG LOGISTICS” LTD is engaged in, as well as offers, tailored to your individual interests and queries.
We will not use your contact details in order to advertise third party products or services.

You can withdraw your consent to receive such information at any time by contacting the personal data protection officer at the following email: office@knglogistics.com

THE GROUNDS ON WHICH WE USE YOUR PERSONAL DATA
The processing of your personal data is necessary in order for „KNG LOGISTICS” LTD to be able to provide intermediary services in the sphere of international and domestic transport, shipment and trade, to the extent this is required from „KNG LOGISTICS” LTD, as well as for its own legal interests, and those of its contractors, for the purpose of exercising economic activity, and insofar the processing of personal data is limited to the minimal processing necessary for such purpose.

We accept that every one of you will be providing only his/her own personal data, which is up-to-date as of the moment of their provision. Every person declares that the data belongs to him/her and that he/she is providing them voluntarily.

„KNG LOGISTICS” LTD cannot be held responsible for the collection or legitimate processing of data by third parties, specified by you when visiting our site.

In terms of the persons that we are about to sign an intermediation contract with in relation to our economic activity, we process the following data: Full name, details from the identification document, details from the freight-related documents, data from the Transport Order as well as other data that is necessary for the identification of a person, for the purpose of preparing and issuance of the respective documents in relation to the provision of the services of „KNG LOGISTICS” LTD.

We will use your personal data for marketing purposes only with your express consent. The absence of consent or its withdrawal does not affect the possibility to use our intermediation services in any way.

Every User has the right to withdraw his/her consent for processing of persona data at any time by sending a message to the email address. This does not affect the legitimacy of the processing, which we have performed on the grounds of your advance given consent.

HOW TO WE USE YOUR PERSONAL DATA
The personal data provided to us are processed both with automatically, as well as manually, and are protected with adequate security measures, taking into account the achievements of the technical progress, costs of implementation, as well as the nature, scope, context and purpose of the processing. „KNG LOGISTICS” LTD has introduced suitable administrative, technical, staff and physical measures in order to protect the personal data in its possession from loss, theft, unauthorized use, disclosure or modification.

SECURITY MEASURES
All information we receive from you is stored on protected servers and we have implemented a wide scope of technical and organizational measures, that are suitable and necessary for the protection of your personal data, including protection from accidental or illegal losses, access or disclosure; for identification of reasonably foreseeable risks for the safety of the network and minimization of the security risks, including by risk assessment and regular testing.

The personal data is only accessible to authorized persons in need of such access for the purpose of performing their work regarding the provision of our services, who have undergone the respective training and are under obligation to treat the information as confidential in compliance with the principles of legitimacy, good faith, confidentiality and accuracy.

We do not provide your personal data to third parties without legal or contractual grounds, we do not sell or distribute such data.

PROVIDING SERVICES TO CHILDREN
We provide services and allow our website to be used only by persons above 18 years of age.

In case it is necessary to process the personal data of a child we will always ask the express consent for the processing of the child’s data (if above 14 years of age) and from its legal representatives (parents or legal guardians).

WHO HAS ACCESS TO YOUR PERSONAL DATA
The company grants access to your personal data to the following categories of recipients within the European Union.
a) Third party suppliers of services, to whom were entrusted activities related to the processing and who have been duly appointed as data processors, if required by the acting legislation, suppliers of ancillary or maintenance services for „KNG LOGISTICS” LTD and similar entities, providing IT services, experts, consultants, lawyers;
b) Associated parties in their capacity of data controllers or data processors;
c) Competent authorities for the purpose of compliance with the acting legislation.

WHAT ARE YOUR RIGHTS

You have the right, at any time:
• to request a confirmation whether any personal data related to you has been processed and to request a copy of your personal data, as well as information, regarding the collection, the processing and the storage of your personal data.

• to request your personal data to be deleted on any of the following grounds: the personal data is no longer necessary for the purposes it was collected for; in case you have objected against the processing, in case the processing is unlawful; in case the data is processed on the basis of your consent and you choose to withdraw that consent; in case the personal data must be deleted for the purpose of complying with a legal regulation under the EU law or the legislation of a member-country, which is applicable to the data controller.

The deletion of your personal data can be refused on the following grounds: exercising freedom of expression and the right to information, for the performance of a legal obligation of „KNG LOGISTICS” LTD or for the performance of a task of public interest, or in the course of exercising official powers granted to „KNG LOGISTICS” LTD; for the establishment, exercising of, or protection against, legal claims.

• to request your personal data to be corrected, in case they are inaccurate, or supplemented in case they were incomplete.

• to request the processing of your personal data to be restricted if applicable and provided the grounds for such restriction exist, such as: you object against the accuracy of the personal data, for a period allowing „KNG LOGISTICS” LTD to verify the accuracy of the personal data; the processing is unlawful, but you do not wish the personal data to be deleted, but only their use to be restricted; „KNG LOGISTICS” LTD no longer needs the personal data for the purposes of the processing, but you request them for the establishment, exercising or defence of your own legal claims; you have objected against the processing and are waiting for a verification whether the legal grounds of „KNG LOGISTICS” LTD have priority over your interests.

• to request to receive the personal data related to you that you have provided to „KNG LOGISTICS” LTD, in a structured, commonly used and machine-readable format and you have the right to transfer this data to another data controller, in case the processing is based on consent or contract obligation and the processing is being done automatically;

• to submit an objection before the personal data protection officer against such processing of your personal data, provided there are grounds to do so.

You can sent your request to email address office@knglogistics.com Please include in your request the email address, name, address and phone number and state clearly what information you wish to receive, change, update, hide or delete.

You should know that even after removing your profile or after requesting a deletion of your data, copies of certain information from your profile may remain visible in certain circumstances, for example, in case you have shared information with social media or other services, or in case the keeping of such copies is necessary for the purpose of compliance with certain legal obligations or legal protection. Due to the nature of cashing, your profile may not become immediately invisible to the others. We can also keep archive information on our servers, related to your profile, for a certain time, after the deletion or the request for deletion, provided that is necessary for the purpose of compliance with the applicable legislation.

You can withdraw your consent for receipt of electronic messages sent by us. In case you no longer wish to receive advertisement or marketing email letters from us in the future, you may opt-out of receiving such e-letters by following the instructions for unsubscribe found in our messages. You can also send a request to the address indicated below.
In order for us to be able to provide you with our complete assistance please provide us with accurate information about you and please provide details in your request. It is possible that we may ask you for additional information while you exercise your rights, for the purpose of verifying your identity and granting your request.

Please bear in mind that in case your requests are deemed unfounded or excessive due to their repetitiveness, we may:
1. impose a fee, taking into account the administrative costs for providing the information or communication or undertaking the actions requested, or
2. refuse to undertake any actions under such request.

We will make every reasonable effort to comply with your request within 30 days of its receipt. If necessary the said period can be extended with further two months taking into account the complexity and number of requests.

PERSONAL DATA STORAGE DURATION
We will store your personal data for the time necessary to complete the tasks which the data was collected for, as described in this Confidentiality Policy.

At the end of the storage period your personal data will be either deleted or anonymized.

The data collected at the time of initial contact with the person shall be stored for a period of 5 years.

The data provided to us when submitting an offer through our site will be stored for a period of 5 years.

In case of signing an intermediation contract the data will be stored for a period of 5 years following the termination of the contract.

Location data will be stored for a period of 5 years.

CHANGES IN THE CONFIDENTIALITY POLICY
„KNG LOGISTICS” LTD reserves the right to change or update the present Confidentiality Policy including, but not only, in case of changes in the applicable legislation and detailed ordinances, instructions, statements and dispositions related to the acting legislation. Any changes in this Confidentiality Policy will be published on the site in order to keep the users informed.

SUPERVISORY AUTHORITY
In order to exercise your rights, as well as in case you have questions related to the protection of your personal data, you can contact the supervisory authority – the Commission for Personal Data Protection, as follows:
Address: 1592 Sofia 2 Tsvetan Lazarov blvd
phone: +359 2 915 3580 Fax +359 2 915 3525
Email: kzld@cpdp.bg
Website: http://www.cpdp.bg/

CONTACT DETAILS
Should you have any questions regarding the present Personal Data Protection Policy, please do not hesitate to contact us at the following address: office@knglogistics.com